Privacy Policy
Last updated: 21 July 2025
At The Wax Melt Company, your privacy is very important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or place an order with us. By using our website, you agree to the terms set forth in this policy.
1. Information We Collect
We collect information from you when you place an order, register an account, or interact with our website.
This may include:
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Personal Identification: Name, email address, shipping address, billing address, payment information.
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Non-Personal Information: IP address, browser type, device information, and website usage data (collected automatically).
2. How We Use Your Information
We use your information for the following purposes:
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To process your orders and send you order updates.
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To improve our website and enhance user experience.
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To send marketing communications (with your consent), such as promotional emails and offers related to our products and services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers (like payment processors or delivery companies) who assist in running our business.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure systems, and we use SSL encryption for transactions.
5. Cookies
Our website uses cookies to enhance your experience, improve functionality, and track site activity. See our Cookie Policy for more information on how we use cookies.
6. Your Rights
You have the right to access, update, or delete any personal information we hold about you. If you'd like to exercise these rights, please contact us at chelly@thewaxmeltcompany.co.uk.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.